ben77 Terms and Conditions

1. General Terms and Acceptance

These Terms and Conditions ("Terms") serve as the foundation for operating the ben77 platform and all its services. By visiting the ben77 website, creating an account, or using any gaming or betting service, you are considered to have agreed to the following Terms.

We ask that you do not begin using the service without reading these Terms in full. If you disagree with any part of these Terms, please refrain from using the platform.

ben77 reserves the right to amend these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms.

2. Account Registration and Eligibility

2.1 Age Restriction

The services of the ben77 platform are available only to individuals aged 21 or above. Creating an account by a minor is strictly prohibited. Registering with a false age will result in immediate account termination and the balance may be forfeited.

2.2 Registration Requirements

When creating an account, you must provide the following accurate information:

• Full legal name (as per your national identity card)
• Correct date of birth
• Valid email address
• Active mobile number
• Valid address in Bangladesh

Providing false or incomplete information may result in your account being suspended or permanently terminated. ben77 may request additional documents for identity verification when necessary.

2.3 One Account Policy

Each user may only create one account. If a single person is found to hold multiple accounts, all accounts will be terminated and any accumulated balance will be forfeited.

3. Account Security and Responsibility

The security of your account is entirely your responsibility. Do not share your password with anyone. If you suspect unauthorized access, notify our support team immediately.

You are responsible for all activity carried out from your account. ben77 is not liable for any loss resulting from unauthorized access, unless it is caused by a fault on the platform's own part.

Transferring or selling an account is strictly prohibited. Accounts may not be operated on behalf of a third party or using third-party funds.

4. Deposit and Withdrawal Policy

4.1 Deposit Limits and Methods

The accepted payment methods for depositing funds into ben77 are as follows:

• bKash — Mobile Banking
• Nagad — Mobile Banking
• Rocket — Mobile Banking
• Upay — Mobile Banking
• Bank Transfer — Major Bangladeshi banks including Dutch-Bangla Bank, Islami Bank, and BRAC Bank

The minimum deposit amount for each method is ৳300. Deposited funds must come from your own legitimate sources. Third-party funds or cards are not accepted.

4.2 Withdrawal Policy

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5 to 30 minutes. Funds will be sent via the same method you used to deposit.

Identity verification must be completed before a withdrawal can be processed. If verification is not complete, the withdrawal may be delayed. ben77 reserves the right to request additional information for any suspicious transaction.

4.3 Anti-Money Laundering Policy

ben77 strictly follows anti-money laundering policies for all financial transactions. Suspicious transactions will be immediately suspended and the relevant authorities may be notified.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. For example: depositing ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500. Depositing ৳8,000 earns the maximum bonus of ৳5,000, giving a total balance of ৳13,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25x, calculated on the bonus amount only — not on the combined total of deposit and bonus. For example: ৳1,500 bonus × 25 = a total of ৳37,500 must be wagered before withdrawal.

Winnings earned from a bonus cannot be withdrawn until the wagering requirement is met. The contribution of bets across different games may vary — contact support for details.

5.3 Bonus Terms of Use

The key terms relating to bonuses are as follows:

• Each bonus offer has its own expiry period — expired bonuses will be cancelled automatically.
• Claiming bonuses using multiple accounts or identities will be considered fraud.
• A maximum bet limit applies when using bonus funds — breaching this limit may result in the bonus being cancelled.
• ben77 reserves the right to modify or withdraw any bonus offer at any time.

6. Betting and Gaming Rules

All games and betting activities on ben77 are conducted in accordance with established rules. Each game has specific rules that should be read before play begins.

If a bet is affected by a technical error or network disconnection, ben77 reserves the right to void or review that bet. In the case of any technical error, ben77's decision will be considered final.

For sports betting, the outcome of a given market will depend on the announcement by the relevant authority. If a match or event is cancelled, the stake for the related bet will be refunded.

7. Prohibited Conduct and Anti-Fraud Policy

The following activities are strictly prohibited:

• Placing bets using bots, scripts, or automated software
• Attempting to gain an unfair advantage by exploiting vulnerabilities or bugs
• Participating in collusion or match-fixing
• Conducting transactions under a false identity or using another person's account
• Opening multiple accounts to claim bonus benefits
• Attempting unauthorized access or hacking of any part of the platform
• Harassing or engaging in abusive conduct toward other users

If any of the above activities are proven, ben77 will immediately close the relevant account, forfeit any deposited funds and winnings, and take legal action if necessary.

8. Account Suspension and Termination

8.1 ben77's Rights

ben77 reserves the right to temporarily suspend or permanently terminate any account without notice under the following circumstances:

• Violation of these Terms
• Suspicious or unusual activity
• Provision of false information
• Suspicion of financial fraud
• Failure to submit requested identity documents

8.2 Voluntary Account Closure

You may request account closure at any time through our support team. It is your responsibility to withdraw all eligible balances before the account is closed.

9. Intellectual Property

All content on the ben77 platform — including logos, designs, software, text, game content, and graphics — is the intellectual property of ben77 or its licensors. Reusing, modifying, publishing, or distributing any content without prior permission is prohibited.

Game software is the intellectual property of the respective providers (including Pragmatic Play, Spribe, JILI, and PG Soft). ben77 uses this content under license.

10. Limitation of Liability

ben77 is not liable for the following:

• Loss caused by internet disconnection or technical errors
• Delays or errors by third-party payment providers
• Loss due to unauthorized access (where caused by user negligence)
• Financial losses arising from gaming
• Unexpected server downtime or maintenance interruptions

ben77 always strives to provide a reliable and uninterrupted service, however service disruptions may occur in unforeseen technical circumstances. In such situations, we are committed to providing a resolution as quickly as possible.

11. Privacy and Data Protection

Protecting your personal information is our highest priority. ben77 uses SSL encryption technology to keep all data secure. We do not sell your information to third parties.

For full details on how we collect, use, and protect your data, please read our Privacy Policy.

12. Responsible Gaming

ben77 is firmly committed to responsible gaming. We view gambling as a form of entertainment — not a source of income. If you feel that your gambling habits are getting out of control, please contact support to request self-exclusion or a deposit limit.

For more information on responsible gaming, please read our Responsible Gaming page.

This platform is for individuals aged 21 and above only.

13. Changes to Terms

ben77 reserves the right to partially or fully amend these Terms at any time. For significant changes, a notification may be sent to your registered email. Continued use of the platform after any changes will be considered acceptance of the new Terms.

The date of the latest update will always be displayed at the top of this page. You are advised to check this page regularly.

14. Dispute Resolution

In the event of any dispute or complaint, please contact our support team first. We take all complaints seriously and make every effort to provide a fair resolution.

Any decision made by ben77 is based on technical logs and records. In the case of a dispute over a game result, server-side records will be considered the definitive proof.

Formal complaints can be submitted by email to [email protected]. Please include your account details, the date and time of the incident, and a detailed description of the issue.

15. Contact and Support

For any questions about these terms or any service of ben77, please contact us:

• Live Chat: Available 24 hours, 7 days a week
• Email: [email protected]
• Language: Assistance is available in both Bengali and English